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Your Guide to Using MemberDirect

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MemberDirect is now available to COAERS members. MemberDirect is an online self-service and information portal which allows members to securely access their retirement account and information from anywhere, anytime, and on any device.

Through MemberDirect, active COAERS members can:

  • Instantly check they’re eligiblility for retirement,
  • Obtain benefit estimates 
  • See options for survivor benefits
  • View how deductions and insurance will affect retirement take-home pay.

Retired COAERS members can 

  • Easily access 1099-R forms,
  • Review benefit payment details
  • Update tax withholdings
  • View payment history.

All members can see beneficiaries, update contact information, securely communicate with COAERS staff, obtain forms, and receive important notifications electronically.


How to Register for MemberDirect

COAERS members can register online for a MemberDirect account on our website. Click the  "MemberDirect Login / Register" button to begin.

The demonstration video and registration guides below provide active and retired members important information on how to enroll in MemberDirect and use the site.

MemberDirect Registration Instructions - Electronic RegistrationMemberDirect Registration Instructions - Paper PIN