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Your Guide to Using MemberDirect

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MemberDirect is now available to COAERS members. MemberDirect is a new online self-service and information which allows members to securely access their retirement account and information from anywhere, anytime, and on any device.

Through MemberDirect, active COAERS members will instantly know when they’re eligible for retirement, obtain benefit estimates, see options for survivor benefits, and view how deductions and insurance will affect retirement take-home pay. Retired COAERS members can easily access their 1099-R forms, review benefit payment details, update tax withholdings and view payment history. All members can see beneficiaries, update contact information, securely communicate with COAERS staff, obtain forms, and receive important notifications electronically.

How to Register for MemberDirect

COAERS members can register online for a MemberDirect account on our website. Click the  "MemberDirect Login / Register" button to begin.

The demonstration video and registration guides below provide active and retired members important information on how to enroll in MemberDirect and use the site.

Guide - How to Register through Electronic RegistrationGuide - How to Register through Paper PIN