City of Austin Employees' Retirement System
6836 Austin Center Blvd, Suite 190
Austin, TX 78731

COAERS Operations Update

COAERS is offering in-person services on an APPOINTMENT-ONLY BASIS. At this time, walk-in appointments WILL NOT BE ACCEPTED. Additionally, you can also schedule a COAERS Virtual Visit - our secure, online one-on-one counseling sessions via video or telephone conference. Complete the form before to request an appointment or submit any questions or comments. 

Hours of Operation:
Monday through Friday
8:00 am to 5:00 pm

E-mail: member.services@coaers.org
Phone: (512) 458-2551
Fax: (512) 458-5650

Driving Directions: From Mopac Expressway, take the exit for Far West Boulevard. Turn West onto Far West. Make your first left onto Austin Center Blvd. COAERS is located in the first building on the right (on the left end next to Xerox and National American University). Take the 2nd driveway for easiest parking access. Enter through the doors farthest to the left and COAERS is the first office on the left. Visitor parking is available in the spots nearest the building.

Parking: Accessible parking is around the back of the building. Enter through the main walkway toward the courtyard and enter through the double doors to your right. Pass the elevators, keep straight past the hallways and COAERS is the last office on your right. If you have any issues locating the office, please call us at 512-458-2551.

Use the form below to submit your question or comments.