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Pension Payment CalendarCheck mailed March 27Direct deposit March 29

Contact

COAERS IS MOVING:

Starting April 1st, COAERS will be open to members and the public from our new headquarters located at 4700 Mueller Blvd, Suite 100. 

For questions or assistance, you can contact our office using the methods below. To  schedule an appointment, you can use our online scheduler, call the office during regular business hours, or send us an email. At this time we are not accepting walk-in appointments or document drop offs. 

 

Office Hours

Monday through Friday
8:00 am to 5:00 pm
 

By Phone

Phone: (512) 458-2551
Fax: (512) 458-5650
 

By Appointment

From now through March 29, all in-person appointments will be temporarily suspended as we complete our transition to the new COAERS headquarters.  All services will be provided by appointment via telephone and virtual conference only. Walk-in and drop-in appointments will not be accepted at this time. Click here for more information.

 

By Email 

Use the form below to submit your question, request, or comments. To email the COAERS Member Services team directly, please email member.services@coaers.org.

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Office Location and Mailing Address

City of Austin Employees Retirement System
4700 Mueller Blvd, Suite 100
Austin, TX 78723

 Please note, the new COAERS office will be open to the public starting April 1st. At this time, walk-in appointments will be temporarily suspended.