Active Member Forms

The forms below are intended for use by active, terminated, vested, and proportionate service members to make changes or updates to your member information.

Access Forms on MemberDirect

Save time and make updates online by logging in to MemberDirect to access and submit forms.

Notary Services

Please note, some forms may be required to be signed in the presences of a Notary Public. For your convenience, COAERS offers Notary services at our office free of charge. For notary services, please contact us to make an appointment at www.coaers.org/contact.

Download Forms

Address Change Form

Please note: if you are an active city employee, please submit your address change information to your City of Austin payroll office and not the retirement office. Please contact the COA payroll office at 512-974-3001

Beneficiary Designation Form Direct Deposit Form Disability Retirement Process & Application Form Name Change Form Proportionate Service Declaration Form Request for Refund Application Request for Benefit Estimate Request for Purchase Calculation Estimate Qualified Domestic Relations Order (QDRO) Policy Sample Divorce QDRO Form Special Tax Notice - Rollover Options

How to Submit Forms and Paperwork

Forms and paperwork can be submitted via the following methods:

Securely uploaded to the MemberDirect message center
Submitted through postal mail to the COAERS mailing address:
- City of Austin Employees Retirement System
  4700 Mueller Blvd, Suite 100
  Austin, TX 78723
In-person document drop off
- Members can securely drop off documents to the COAERS office during normal business hours Monday through Friday, from 8 am to 5 pm.

For assistance, please contact our office at (512) 458-2551 or member.services@coaers.org.