COA ERS

City of Austin Employees' Retirement System

COA ERS photo of people

Member Survey

In the last three months, how many times have you visited our website at
http://www.coaers.org?

None
1-3 times
4-6 times
More than 6 times

How did you learn about our website?

Retirement Office staff
Supervisor
Co-worker
COA ERS Retirement News Update
Online search
Other

How would you rate the usefulness of information on our website?

Excellent
Good
Fair
Poor

Please rate the website on the items below:

	Excellent	Good	Fair	Poor	N/A
Ease of navigation
Content of information
Location of information
Accuracy of information
Online updates

What best describes your reason for visiting our website?

What major type of information do you find most useful?

Was the information you sought easy to find?

Yes
No

Was the information you found easy to understand?

Yes
No

Are you likely to visit again?

Yes
No

10.

If the answer to question #9 is no, please explain why not:

11.

How would you rate your overall satisfaction with our website?

Excellent
Good
Fair
Poor

12.

Please provide any comments or suggestions you may have on how to improve our website.

Thank you! Your feedback is very important. Providing your name and e-mail address is optional; however, it will help us if we need clarification or would like to expand upon an idea contained in your response.

Optional

Name